Swisscom and Arago to Accelerate the Adoption of Arago’s Cutting Edge AI Technology in Switzerland

Frankfurt/Main | Germany, November 21, 2019: Swisscom, the leading Swiss telecommunications and technology provider and Arago, a pioneer in Artificial Intelligence (AI) and leader in Intelligent Automation accelerate the adoption of Arago’s AI technology HIRO™ in Switzerland. The main objectives are to mutually sell and enhance products as well as services that help clients to realize faster benefits from their AI projects.

„We are excited about working with Swisscom in order to deliver innovative AI solutions for Intelligent Automation to the Swiss market. Our customers are going to benefit from an extended end-to-end solution delivery capability, leveraging Swisscom’s unparalleled depth and breadth in Switzerland. Amidst the marketing hype in the market, customers get a platform that allows them to scale their automation projects on an industrial scale” said Michael Walser, Arago Head of Sales for Switzerland.

Arago is building and delivering to customers the leading Enterprise AI platform. Its platform is being developed based on a strong belief that the ultimate value of AI is to collaborate with knowledge workers to augment their capability to create value by codifying their knowledge and then using AI to automate low-value tasks using this knowledge, thus enabling a knowledge worker to focus on high-value tasks. The company has invested significantly in basic research to achieve this to advance self-learning of which knowledge to apply by developing an AI that is aware of context and can adapt to variability and the main constant in business: change.

“As part of our 3rd Party Services for business customers, Swisscom is continuously expanding its portfolio with solutions from various IT partners, and we are convinced that we can add a key element to this portfolio with Arago, thereby meeting the needs of our customers,” says Dario Di Cerbo, Business Development for Swisscom Business Customers 3rd Party Services.

About Arago

Arago is a leading artificial intelligence company that helps businesses automate their processes through intelligent automation. Its AI platform HIRO™ uses reasoning and a knowledge-based problem-solving engine to deliver cutting-edge enterprise automation solutions to clients worldwide. Founded by renowned computer scientist Chris Boos, based in Frankfurt (GER), New York City (USA), Redwood City (USA), Exeter (UK) and Bangalore (INDIA), Arago is powering decision making for industry leading companies. Since 2014, leading global investment firm KKR has supported Arago’s international expansion. To learn more about HIRO™TM and intelligent automation solutions for enterprises visit

About Swisscom

Swisscom, Switzerland’s leading telecoms company and one of its leading IT companies, is headquartered in Ittigen, close to the capital city Berne. Outside Switzerland, Swisscom has a presence on the Italian market in the guise of Fastweb. To the end of the 3rd Quarter 2019 19,500 employees generated sales of CHF 8,456 million. It is 51% Confederation-owned and is one of Switzerland’s most sustainable and innovative companies.


For Arago

Dr. Tom Reuner |Head of Strategy | +49-69-40568-172 | |

For Swisscom

Dario DiCerbo | Manager Partner Eco-System | +41 58 221 98 04 | |

Arago Redaktion 25. November 2019